Do you need a virtual assistant?

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Are you constantly swamped with mundane, menial tasks that stop you focusing on the core aspects of your business?

Do you dread opening your emails each day because you haven’t been able to clear the previous day’s ones or those that came in last week?

Does the thought of creating a newsletter or posting on social media make you feel stressed?

If you have answered yes to any of the above, it may be that you need a virtual assistant or “VA”.

They can do the jobs you hate

They can do the jobs you aren’t skilled in

They can do the jobs you shouldn’t be doing as the boss

Hiring a VA can dramatically reduce the number of tedious jobs you have taken on board. You can simply hand them over to someone else that you may never even meet. These online angels can help you to focus on what truly matters in your business, by dealing with chores such as:

  •     social media posts
  •     replying to emails,
  •     answering phone calls,
  •     online customer support
  •     writing content
  •     transcribing
  •     placing ads
  •     invoicing
  •     data entry
  •     proofreading
  •     scheduling appointments
  •     arranging your travel
  •     setting reminders in your calendar
  •     creating templates
  •     writing newsletters
  •     replying to customer feedback
  •     booking restaurants and theatre tickets

 

You can hire a VA per hour or per project and there aren’t any costly overheads like buying them a desk or paying annual leave. Delegating many of the above tasks to a VA should actually increase revenue for you, as you can now focus on “boss” jobs.

What Makes a Good VA?

Excellent communication skills, prompt replies and the ability to follow orders to the letter. They should be able to work without asking for much help or feedback.

How Much Does a VA Cost?

That all depends on the tasks you need doing and their location.

VAs in India, the Philippines and Vietnam for example, will charge lower rates than VAs from the UK and Australia. Some rates start as low as $2.80 AUD per hour and can go up to $100 AUD for top-level VAs.

Where to Get a VA

Ask your friends for referrals, post on LinkedIn or advertise on your website if you have one. There are also several fantastic Facebook groups such as Virtual Assistant Savvies and Female Digital Nomads.

You could hire from a freelance marketplace – these companies take a cut of the hourly rate or project rate as they only hire qualified and verified freelancers. So essentially, they have already done the interviewing process for you. Examples are Upwork, PeoplePerHour and Guru.

If you need a VA to work during your work hours, don’t forget to mention that you are based in Australia. Likewise, if you want your VA to work while you sleep, be sure to add that.

How to Assign Tasks to a VA

  • Give clear instructions
  • Set definitive tasks
  • Set maximum hours per task at the beginning to give a guideline of how long it usually takes you to do it.
  • Provide set language and phrases that you require in an email – send as many examples and templates as possible to help them in the initial stages.
  • Ask them to perform a trial set of tasks before letting them deal directly with clients.

Still not sure if you need one? It may be worthwhile assigning a few tasks to a VA just to see if there could be a long-term benefit. You could start off with a simple 10-hour a week assignment to find out how much they can get done and how much extra time that gives you.

You may find that it’s money well spent.

Pink Australia

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The Pink Australia, you may have spotted this on the back of a car, in a Facebook advert or even in Instagram, but what does it actually mean?

The shape of the logo is obviously one of the greatest continents on our planet!

Well, I think it is anyway,  I was born and raised here and almost been to every state, still to visit Northern Territory and see Darwin, Kimberley’s and Uluru, it is most defiantly in my near future travel plans.  

This country is also known as “The Land Down Under” because of it’s position in the Southern Hemisphere, we are considered upside down to most other continents, and, our toilet water apparently flushes the opposite direction. This country is also know as “The Lucky Country” even thought this was originally used negatively by Donald Horne in his book from 1964 called, funny enough, The lucky Country.

“Australia is a lucky country run mainly by second rate people who share its luck. It lives on other people’s ideas, and, although its ordinary people are adaptable, most of its leaders (in all fields) so lack curiosity about the events that surround them that they are often taken by surprise. by Donald Horne.”

Among other things this comment has also been used in reference to Australia’s natural resources, weather, history, its early dependency of the British system, distance from problems elsewhere in the world, and other sorts of supposed prosperity.  This beautiful country that I Love, Live and Breathe, where my family chose to reside, full of great camping spots, is, my island home, so we have many great beaches too.  A place where many come to live, so why wouldn’t I want to help the girls of my country.

“Pink encourages action and confidence.”

Why Pink? These days it very much symbolises women, helps recognise a community, and, also brings on many physical affects, such as; stimulates energy, increases the blood pressure, respiration, heartbeat, and pulse rate.  Pink is the color of happiness and is sometimes seen as lighthearted. For women who are often overworked and overburdened, an attraction to pink may speak of a desire for the more carefree days of childhood.

 

Did you know that pink was originally worn by boys and blue for girls? but that changed around the 1940’s. Why? Watch this video by Origin of Everything  and this video by Vox – How did Pink become a girly colour?  Because Entrepreneurs are anything but traditional.  Amazing how much history a colour can have behind it.

 

The Stars, Being the Southern Cross, which is found on the Australian flag, which came from a constellation in the night sky, located in the Southern Hemisphere known as Crux.

Which travellers have also used to Navigate.  These stars are very popular and respected amongst Australian’s, you will often see many Aussies with Tattoos (I guess so we can always find our way home if ever lost, Haha) and on car windows with stickers of this constellation.  Fembuiz Directory also uses it to represent women networking across Australia with each star respresenting a women in business.

Females that mean Business.  

Females + Business = Fembuiz.

By: Rebecca Bennett – Founder of Fembuiz Directory.

 

 

What is Dynamic Energy and how to use it to engage with customers

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What did she just say? This is exactly what your customers are going to say if you don’t know how to turn on your dynamic energy. It allows us to be interesting, engaging, confident and shows your personality. Sometimes life can be stressful and it’s hard to let this show, it can be hard to engage with people and energy levels drop, your business then follows and takes a nose-dive and all your confidence gets sucked right out.

People mirror image each other

Ever been in a class room listening to a lecturer and they’re so monotoned that you zone out? That’s because there was no dynamic magic and this is exactly what we need with our customers or audience and we must learn tricks on how to switch the on.

It’s not just what your saying that counts, it has a lot more to do with your facial expressions and body language.

Body language counts for 55% of your interaction, 38% is your tone of voice, which leaves 7% to your words, YES! Only 7 percent!

(Research of Dr Albert Mehrabian – Professor of Psychology)

So it’s time to get rid of the nervous tension, Stop being self-conscious, using a monotone and acting dull because customers will not stick around, if your  enthusiastic and your business or product their much more inclined to follow.

It’s time to show your dynamic energy, so:
– Raise your volume up a notch
– Emphasis on certain words and slow down
– Use your facial expressions
– Use your hands
– Stop hiding behind the desk, podium or the folder your holding 
– Take your hands out of your pockets
– Pause for a moment, (pause) don’t try to say everything at once

Low dynamic energy makes you feel less powerful, switch this on and be pleased to be there, be relaxed, calm, authoritative and confident, bring out that personality of yours, don’t hide it away, bringing it out, it makes life more interesting. This will start coming effortlessly the more you practise.

The next time your feeling flat and need to bring back that bounce think about the last time you had a party in hostess mode or about a first date you went on, you instantly have more energy and vibrancy, you are hyper aware of how irresistible, attractive and witty you appear.

You deserve to feel like this all the time, look at the work you have put into your career.

So this week in every engagement you have with people let’s bring your body language into action, even if it’s just when talking to your parents or family. The week after let’s also bring in emphasising on words. The following week bring in another addition and practise until it comes naturally.

Then everyone hears what your saying and hopefully your customers come running back for more and your family will be saying look how far she has come. 

 

Self Development is Key

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Self Development is Key – Find the time

I am a huge believer in self development, without it I believe you will not live a full-filling life and some even struggle, you may find it hard to make ends meet or to understand how to move on from one thing to the other in life and end up working a Groundhog Day job.  I love a challenge, I love to learn, experience new things in life and be creative.  Every chance I get to learn or take on a new course of study I take it, I’ve studied around working horrible shift worker 12 hour rosters, all you need is determination and to pick something of interest.

You might think you don’t have enough time or your busy with the kids and up keeping the house, take the time to research ideas first on how to improve things and make things easier for yourself and the family, there is many blogs out there with great ways on how to make life easier or how to work around things to save you time, all you may need is just another persons perspective.

There are many ways out there to do self development, you don’t have to spend thousands of dollars and years at Uni, there’s self help books out there such as “Make it Happen” by Michelle Bridges, a bit about my past, I always hated reading books growing up, I never had the patience to sit down and read, I still can’t get into fiction books, but I picked up this book at the airport when I was dreading having to fly back to work wondering what can I grab to distract me this swing, how am I going to make it through another swing, shortly after I turned 31, I was going through a Nervous break down, the fifo company I worked for flew me home as I was showing high levels of Anxiety, and had to go through a number of counselling sessions to come back to work (bad workplace relationship it’s a long story and I’m not allowed to talk about it, I’m still physically and mentally healing from it) I couldn’t get my head out of this book and it got me back into the gym, I’ve now made it my goal to run regularly, I hated running until now, now I love it, you need fitness for work if you want to have a great quality of life and career. I completely understand and agree with what Michelle says in this book, It’s a great read and there is many more out there by her and other authors as well I can’t keep my head out of books now. It’s also been great having great role models in my up bringing such as Tanya Spencer who has turned her bad life experiences into Life Coaching for others, she has spent thousands on training to accomplish this, she will soon be listed as a Fembuiz.

You can also take on small courses, their listed everywhere these days, I’ve done short photography courses ran by professional photographers who have done the hard yards at Uni, or go to TAFE, I’ve done photography there as well, a part-time course over 6months, one 3 hour session every week is all it took and at the end you have a certificate to add to your portfolio, it’s not even expensive.

There’s also online courses, I’ve done one with Open Colleges and they have different payment plans, I’ve just signed up to another one a month ago so now I will be working a fifo roster, starting up this new business Fembuiz Directory and studying. If I’m not studying I just don’t feel as though I’m getting the best out of life, there is so much hidden knowledge out there, you just have to search for it. The world is my Oyster, Mmmmmmmm Oysters.

You might take on a course of study that your passionate about then halfway through think it’s not what you want anymore it’s been a waste of money – I think this is fear a lot of people take on that stops them from wanting to enrol in a course, even if this happens keep going and finish the course, this is knowledge that you now have, this will never be a waste of money, you would of still gotten something useful out of the course, still put it on your resume, employers love to see that your actively minded even if it’s nothing to do with the job your applying for, and this is also something to look out for when hiring new staff. You may not use that knowledge now but you may need it one day, it’s never a waste. When you do finish that course, if your passionate about it or not you will still have that great feeling of achievement, your passion may change into something else or you may turn that passion into a business, my Dad always told me that if you do something that you enjoy and your passionate about you will never have to work a day in your life, some people know know what their passionate about straight away some people it takes a few trial and errors or even a U-bolt in the opposite direction.

You can always take on a small course before you take on the big one to test out how passionate you are about that subject or ask a company if you can do a day of volunteer work to see what it’s like and get some inside information or just to get those feel good vibes before spending that money and signing up, then when you do the course you have a little head start for yourself.

If your employer ever offers to put you through training take it, don’t see it as an insult and don’t be scared that you might fail, there is heaps of help out there such as tutors or asking another staff member to assist you, sometimes courses cost hundreds or even thousands and it’s you that gets that certificate at the end, not the company, you did it, you own it, but they paid for it, win win situation. I once approached my employer and said I wanted to do the Accounting Clerical & Finance course at the local TAFE, this involved 1 night class every week for 6 months and a lot of studying around work to keep up with it, it was a lot harder then I thought and chewed up a lot of my free hours, I completed it but I didn’t want to take Accounting up a profession, numbers were haunting me in my sleep, even though I could do my book keeping myself I hire someone else to do it as my time is more valuable and I’d rather hire an expert who can do it better then me, but I still have that knowledge and can understand what she’s on about, in most cases.

It’s incredible the amount of ways to Self-develop these days, I actually budget for it, you could budget thousands yearly or you could budget $30 a month for a book, if your really strapped for cash there’s facebook pages, blogs, websites, or tutorials, YouTube is amazing for this, I say “Ask Google” a lot, I’m dead certain google knows everything but you must be weary as anyone these days can put anything on the internet, always read into a number of websites or articles on the same topic in case it’s contradicting then judge for yourself.

Happy learning fellow Fembuizers.  From the Fembuiz Honcho – Rebecca Bennett